Last Updated: November 6, 2025 Solus Roofing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services ("Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT We may collect the following types of personal information: • Contact Information: Name, phone number, email address, and mailing address. • Usage Data: Information on how you access and use our website, such as your IP address, browser type, pages visited, time and date of your visit, and other diagnostic data.

2. HOW WE USE YOUR INFORMATION We use the information we collect for various purposes, including to: • Provide, maintain, and improve our Services. • Communicate with you, including responding to your inquiries and sending you service-related updates. • Send you marketing and promotional materials, which you can opt out of at any time. • Monitor the usage of our website to identify trends and improve user experience. • For security purposes to protect our Services and customers.

3. COOKIES AND TRACKING TECHNOLOGIES We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files placed on your device that help us analyze web traffic and improve our Services. Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Services.

4. DATA RETENTION We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. INFORMATION SECURITY We use appropriate security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. CHILDREN'S PRIVACY Our Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.

7. LINKS TO OTHER WEBSITES Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. YOUR PRIVACY RIGHTS You have the right to access, update, or request deletion of your personal information. If you have any questions or wish to exercise these rights, please contact us.

9. CHANGES TO THIS PRIVACY POLICY We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. CONTACT US If you have any questions about this Privacy Policy, please contact us:

By Email: [email protected] or by phone: +1 903-485-7663

MOBILE AND TEXT MESSAGING POLICY No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services that help us deliver our services to you.

HOW WE HANDLE YOUR INFORMATION We do not sell your personal information. We may provide your information to our trusted service providers and subcontractors who perform services on our behalf, such as customer support or payment processing. These providers are authorized to use your information only as necessary to provide these services to us. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.